Skinny Tahi

A factory reset will restore your phone to its out-of-the-box settings.

Note: A factory reset will delete your personal data and settings — including contacts and photos. To prevent data loss, make a back up of your device before you do a factory reset.

Note: If you want to preserve the data stored on your SD card, remove the SD card from your phone.

Step 1:

Go to the Start screen.

Tap the menu symbol.

Step 2:

Tap Settings.

Step 3:

Tap Backup & reset.

Step 4:

Tap Factory data reset.

Step 5:

Tap RESET PHONE.

Step 6:

Tap ERASE EVERYTHING.

All data and settings saved on your phone will be deleted.