Offer terms

Updated 15th of September 2021

Linked Accounts giveaway

By participating in this Prize Draw (the “Prize Draw”), you are deemed to accept and agree to these Competition Terms:

1. The Promoter of this Prize Draw is Skinny Mobile (“Skinny”), a division of Spark New Zealand Trading Limited.

2. This Prize Draw is only open to:

a. Current Skinny customers who have both Skinny Mobile and Skinny Wireless Broadband and have Linked the Accounts as at 11:59pm 24/09/2021.

b. Current Skinny customers who have both Skinny Mobile and Skinny Fixed line Broadband and have the same email address on both Accounts as at 11:59pm 24/09/2021.

c. Customers who are New Zealand residents and is not open to employees of Skinny, Spark, its agents, contractors, consultants, or their families (including de facto spouses) or to other persons assisting with this Competition.

3. The entry for this Prize Draw commences on 17/09/2021 and ends at 11.59pm on 24/09/2021.

4. All valid entries received by 11.59pm on 24/09/2021will go into the draw.

5. To enter the Prize Draw you must either ‘Link’ a Skinny Mobile and Skinny Wireless Broadband account in your Skinny Dashboard. Fixed line customers will need to make sure the email in your Mobile account and the email on your Broadband account are the same.

6. Only one entry per person is permitted. All late entries are deemed invalid.

7. Skinny is not responsible or liable for any late, lost or misdirected entries caused by you (provided you have taken all necessary steps to enter the promotion), which may result in delay or failure to enter you into the draw.

8. A total of two prize winners will be selected by random draw (“Winners”). The two Winners will receive a $200 Prezzy Card.

9. Skinny will notify each of the prize winners by email on or before 01/10/2021. Skinny will make reasonable attempts to contact the winner, but if the winner is not able to be contacted or is unable to redeem the prize in accordance with the terms and conditions within two days from the first contact attempt; the prize will be redrawn in his or her place without liability to any person.

10. Prizes cannot be transferred or exchanged or redeemed for cash. Skinny takes no responsibility for entries or prizes that are lost or destroyed.

11. The decisions of Skinny on all matters relating to this Competition are final and no correspondence will be entered into. Skinny reserves the right to verify the validity of an entry or a winner's right to redeem the prize in accordance with these terms and conditions. Skinny reserves the right to amend the prizes offered and these terms and conditions and in its absolute discretion cancel the competition at any time and without prior notice.

12. Skinny accepts no responsibility or liability for any prize winner’s enjoyment of any prize or any other costs and expenses that may be incurred by the prize winner relating to the prize or the winner’s enjoyment of that prize.

13. Any personal information collected as part of this Competition will be held by Skinny in accordance with its privacy policy. You have the right to access, update and correct such information.

Online EFTPOS promotion Terms & Conditions - valid from 1st April 2021

· The Online EFTPOS competition is made up of three monthly prize draws in April, May and June 2021.

· Customers will be sent an SMS when they top up over $20 via Online EFTPOS to fill out their details and enter into the draw. Customers will receive the SMS the following day to topping up. All subsequent eligible top ups during the eligibility period will automatically be entered into the draw. Each draw is subject to the following conditions.

· The Promoter of this Competition is Skinny, a division of Spark New Zealand Trading Limited (“Spark”)

· These draws are only open to New Zealand residents 18 years and above and is not open to employees of Spark, its agents, contractors, consultants, or their families (including de facto spouses) or to other persons assisting with this Competition.

· These are drawn monthly. The first draw for April commences on 1/4/2021 and ends at 11:59pm on 30/4/2021. The second draw in May commences on 1/5/2021 and ends at 11:59pm on 31/5/2021. The final draw in June commences on 1/6/2021 and ends at 11:59pm on 30/6/2021.

· Entrants must fill in all of the fields in the entry form sent via SMS after an eligible top up.

· Customers will have two days after the monthly draw closes to enter their details into the draw. Customers must fill out their details by 11:59pm 3/5/2021 for the April draw, by 11:59pm 3/6/2021 for the May draw and by 11:59pm 3/7/2021 for the June draw to be eligible.

· Every eligible top up over $20 with Online EFTPOS by 11:59pm on the last day of the month of the draw will be eligible to enter into the draw. Every top up on Skinny Mobile over $20 counts as one entry. If a customer tops up more than once in a given month, they will be able to enter in the draw more than once.

· There are 2 winners of 5 winners of 1 JBL Link Music for the month of April, 1 Samsung Galaxy S21 Ultra 5G 256GB for the month of May, and 10 winners of 1 Google Nest Mini for the month of June.

· Winners for each month will be drawn at random and notified either in person or by phone and/or email by the 20th of the month following the date of the draw.

· Spark is not responsible or liable for any late, lost or misdirected entries caused by you (provided you have taken all necessary steps to enter the promotion), which may result in delay or failure to enter you into the draw.

· Each prize winner will receive either one of a JBL Link Music, Samsung Galaxy S21 Ultra 256GB or a Google Nest Mini (the “prize”). Spark accepts no responsibility or liability for any prize winner’s enjoyment of any prize or any other costs and expenses that may be incurred by the prize winner relating to the prize or the winner’s enjoyment of that prize.

· Spark will endeavour to notify selected winners by text, phone or email and deliver prizes by courier, but reserves the right to notify selected winners and deliver prizes by other means.

· Spark will make reasonable attempts to contact the winner, but if the winner is not able to be contacted or is unable to redeem the prize in accordance with the terms and conditions within 7 days from the first contact attempt; the prize will be redrawn in his or her place without liability to any person.

· Prizes cannot be transferred or exchanged or redeemed for cash. Spark takes no responsibility for entries or prizes that are lost or destroyed.

· The decisions of Spark on all matters relating to these draws are final and no correspondence will be entered into. Spark reserves the right to verify the validity of an entry or a winner's right to redeem the prize in accordance with these terms and conditions. Spark reserves the right to amend the prizes offered and these terms and conditions and in its absolute discretion cancel the competition at any time and without prior notice.

· To the extent permitted by law, Spark excludes any liability it may have to you arising directly or indirectly out of or in connection with these draws.

· Any personal information collected as part of these draws will be held by Spark in accordance with its privacy policy. You have the right to access, update and correct such information.

· These draws are in no way sponsored, endorsed, or administered by, or associated with, Facebook.

· By engaging in these draws, you understand and agree that:

· You are providing your information to Spark and not to Facebook; and

· Facebook nor Apple is in any way responsible or liable to you for anything arising directly or indirectly out of, or in connection with, your involvement with this Competition.

Online EFTPOS promotion Terms & Conditions - valid from 1st April 2021

• The Online EFTPOS competition is made up of three monthly prize draws in April, May and June 2021.
• Customers will be sent an SMS when they top up over $20 via Online EFTPOS to fill out their details and enter into the draw. Customers will receive the SMS the following day to topping up. All subsequent eligible top ups during the eligibility period will automatically be entered into the draw. Each draw is subject to the following conditions.
• The Promoter of this Competition is Skinny, a division of Spark New Zealand Trading Limited (“Spark”)
• These draws are only open to New Zealand residents 18 years and above and is not open to employees of Spark, its agents, contractors, consultants, or their families (including de facto spouses) or to other persons assisting with this Competition.
• These are drawn monthly. The first draw for April commences on 1/4/2021 and ends at 11:59pm on 30/4/2021. The second draw in May commences on 1/5/2021 and ends at 11:59pm on 31/5/2021. The final draw in June commences on 1/6/2021 and ends at 11:59pm on 30/6/2021.
• Entrants must fill in all of the fields in the entry form sent via SMS after an eligible top up.
• Customers will have two days after the monthly draw closes to enter their details into the draw. Customers must fill out their details by 11:59pm 3/5/2021 for the April draw, by 11:59pm 3/6/2021 for the May draw and by 11:59pm 3/7/2021 for the June draw to be eligible.
• Every eligible top up over $20 with Online EFTPOS by 11:59pm on the last day of the month of the draw will be eligible to enter into the draw. Every top up on Skinny Mobile over $20 counts as one entry. If a customer tops up more than once in a given month, they will be able to enter in the draw more than once.
• There are 2 winners of 5 winners of 1 JBL Link Music for the month of April, 1 Samsung Galaxy S21 Ultra 5G 256GB for the month of May, and 10 winners of 1 Google Nest Mini for the month of June.
• Winners for each month will be drawn at random and notified either in person or by phone and/or email by the 20^th of the month following the date of the draw.
• Spark is not responsible or liable for any late, lost or misdirected entries caused by you (provided you have taken all necessary steps to enter the promotion), which may result in delay or failure to enter you into the draw.
• Each prize winner will receive either one of a JBL Link Music, Samsung Galaxy S21 Ultra 256GB or a Google Nest Mini (the “prize”). Spark accepts no responsibility or liability for any prize winner’s enjoyment of any prize or any other costs and expenses that may be incurred by the prize winner relating to the prize or the winner’s enjoyment of that prize.
• Spark will endeavour to notify selected winners by text, phone or email and deliver prizes by courier, but reserves the right to notify selected winners and deliver prizes by other means.
• Spark will make reasonable attempts to contact the winner, but if the winner is not able to be contacted or is unable to redeem the prize in accordance with the terms and conditions within 7 days from the first contact attempt; the prize will be redrawn in his or her place without liability to any person.
• Prizes cannot be transferred or exchanged or redeemed for cash. Spark takes no responsibility for entries or prizes that are lost or destroyed.
• The decisions of Spark on all matters relating to these draws are final and no correspondence will be entered into. Spark reserves the right to verify the validity of an entry or a winner's right to redeem the prize in accordance with these terms and conditions. Spark reserves the right to amend the prizes offered and these terms and conditions and in its absolute discretion cancel the competition at any time and without prior notice.
• To the extent permitted by law, Spark excludes any liability it may have to you arising directly or indirectly out of or in connection with these draws.
• Any personal information collected as part of these draws will be held by Spark in accordance with its privacy policy. You have the right to access, update and correct such information.
• These draws are in no way sponsored, endorsed, or administered by, or associated with, Facebook.
• By engaging in these draws, you understand and agree that:
  • You are providing your information to Spark and not to Facebook; and
  • Facebook nor Apple is in any way responsible or liable to you for anything arising directly or indirectly out of, or in connection with, your involvement with this Competition.

Online EFTPOS redraw promotion Terms & Conditions - valid from 06 September 2021

The Online EFTPOS redraw competition is made up of one draw for four customers to win a $250.00 Prezzy Card.

This draw is open to customers who were not included in being notified about the original Online Eftpos Competition ran over the course of three months in April, May and June 2021.

The Promoter of this Competition is Skinny, a division of Spark New Zealand Trading Limited (“Spark”)

This draw is only open to New Zealand residents 18 years and above and is not open to employees of Spark, its agents, contractors, consultants, or their families (including de facto spouses) or to other persons assisting with this Competition.

The draw will be made on 13 September 2021.

Entrants must fill in all of the fields in the entry form sent via email to be eligible to win this competition.

Customers will have three days after receiving the email to enter their details on the provide link to be in the draw. Customers must fill out their details by 11:59pm 10/09/2021 to be eligible.

Winners will be drawn at random and notified either in person or by phone and/or email by 17/09/2021.

Spark is not responsible or liable for any late, lost or misdirected entries caused by you (provided you have taken all necessary steps to enter the promotion), which may result in delay or failure to enter you into the draw.”

Each prize winner will receive one $250.00 Prezzy Card. Spark accepts no responsibility or liability for any prize winner’s enjoyment of any prize or any other costs and expenses that may be incurred by the prize winner relating to the prize or the winner’s enjoyment of that prize.

Spark will endeavor to notify selected winners by text, phone or email and deliver prizes by courier, but reserves the right to notify selected winners and deliver prizes by other means.

Spark will make reasonable attempts to contact the winner, but if the winner is not able to be contacted or is unable to redeem the prize in accordance with the terms and conditions within 7 days from the first contact attempt; the prize will be redrawn in his or her place without liability to any person.

Prizes cannot be transferred or exchanged or redeemed for cash. Spark takes no responsibility for entries or prizes that are lost or destroyed.

The decisions of Spark on all matters relating to these draws are final and no correspondence will be entered into. Spark reserves the right to verify the validity of an entry or a winner's right to redeem the prize in accordance with these terms and conditions. Spark reserves the right to amend the prizes offered and these terms and conditions and in its absolute discretion cancel the competition at any time and without prior notice.

To the extent permitted by law, Spark excludes any liability it may have to you arising directly or indirectly out of or in connection with these draws.

Any personal information collected as part of these draws will be held by Spark in accordance with its privacy policy. You have the right to access, update and correct such information.

These draws are in no way sponsored, endorsed, or administered by, or associated with, Facebook.

By engaging in these draws, you understand and agree that:

- You are providing your information to Spark and not to Facebook; and

- Facebook nor Apple is in any way responsible or liable to you for anything arising directly or indirectly out of, or in connection with, your involvement with this Competition.

$10 per month Broadband Discount Terms & Conditions - valid from 17 December 2020

• 1. Who is eligible: You are eligible if (1) you already have a Skinny 4-weekly rollover $16, $26, $36, $46 or $66 plan or 4-weekly Endless $36, $46, $70 plan and (2) you join on a Skinny wireless broadband $45, $55 or $65 plan. You must have both plans active on your wireless broadband bill date to get this offer. 
• 2. What do you get: Eligible customers get a $10 discount on their wireless broadband plan cost, on their bill date.
• 3. You must renew your mobile plan: To be eligible for this offer, you must have an active eligible mobile plan on the date of your wireless broadband bill date. If you don’t, you will not receive the $10 discount for that entire billing cycle. If you purchase or renew an eligible mobile plan during the following month, you will not get a part discount or rebate.  If you switch mobile provider or move to an ineligible plan (even if you’re doing so because of a change we’ve made to your disadvantage), you will lose your $10 discount.
• 4. Only one discount per account: If you have multiple plans with us, you won’t get an additional $10 discount.
• 5. How long does the offer run for: This offer runs from 17 December. 
• 6. When activating your modem after you receive it: Make sure you use the email address you used when signing up to the broadband plan, when you’re asked to log in. If you don’t use this email address you won’t receive your $10 per month discount.
• Promotional offers available to Skinny Mobile customers in New Zealand will not apply when using the roaming service unless they are specifically related to roaming.

Endless Data Weekends Terms & Conditions 2020/2021 - valid from 6 November 2020

• How long does the offer run for: Endless Data weekends runs from 06 Nov 2020 to 07 Mar 2021.
• What is a 'weekend': Endless Data can be activated any time from 5pm Friday, and once the session is activated it will run until midnight Sunday that weekend. The session cannot be terminated through the mobile app once started; it will need to finish until midnight Sunday. Delays of up to 10 minutes may occur in applying the free data to your account on Friday's, but don't worry it'll happen, we promise.
• Who is eligible: The eligible mobile plans are Skinny 28-day rollover $16 and $26 plans, 28-day Endless $36, $46, $70 plans, and the $20 Endless Weekly plans, and 30-day and 28-day grandfathered rollover plans. To clarify, the following are not eligible mobile plans: Skinny's $9 plan, any $5 weekly plan customers, and any standard rates users.
• If you purchase an eligible mobile plan during the weekend, the 'Endless Data Weekends' will not apply until the next weekend.
• You must renew your plan: To be eligible for the 'Endless Data Weekends' on a specific weekend, you must have an active eligible mobile plan prior to Friday 5PM. If you deactivate the mobile plan at any time during the Endless Data Weekends promotional period (6/11/2020 - 7/03/2021), or if your mobile plan doesn't renew, 'Endless Data Weekends' will not apply until you activate a new eligible mobile plan.
• What do you get: Endless Data Weekends' includes free 2GB of bonus mobile data to be used first starting every Friday 5PM and ends Sunday midnight. That's a total of 55 hours to use up to 2GB of free bonus data if you're on an eligible mobile plan. Once this 2GB of free bonus data is finished, Endless Data can be activated through the Skinny mobile app for the remainder of that weekend by choice for all eligible customers who want to truly enjoy and benefit from not having to worry about running out of data. Endless data means data at reduced speeds of 1.2Mbps. You will still be able to use your data like you did before but you will experience some degradation (such as lower video resolution) when watching video, streaming or loading images. Note all of this data can only be used in New Zealand.
• You must activate endless data, each weekend: Endless Data is built as a free Add-On within the mobile app and the 'Endless Data Weekend' option must be activated for eligible customers to use the Endless Data at reduced speeds. This must be activated every weekend if a customer wishes to use it consistently. If a customer does not wish to use Endless Data that weekend, they simply do not need to activate it through the app.
• If a customer does not activate their Endless Data Weekend, then they will use up their normal plan data allowance after the 2GB free bonus data is used up first.
• To properly benefit from Endless Data Weekends, it is recommended customers activate Endless Data from 5pm Friday so that they can enjoy both the 2GB free bonus data, and falling onto Endless data once that is finished, without the need for any further action.
• No rollover: Endless Data Weekends' 2GB free bonus and free Endless data does not rollover.

Skinny Buddy Rewards as of 6th May 2021

• 1. Skinny customers (“you” or the “referrer”) may request a Skinny Buddy Rewards promo code (“promo code”) via the Skinny App.
  2. If any of your friends then join Skinny on a $16 or above 4-weekly Prepaid Plan and use that promo code, we will give you and each of those friends Skinny Buddy rewards. Skinny Buddy rewards will be either a NZD top-up credit or bonus NZ Data, as stated in your app message. Skinny Buddy rewards are subject to change periodically.
  3. Your promo code must be redeemed by your friend(s) by 30/09/2021. Your promo code can be shared with as many of your friends as you like provided that each of your friends (“eligible friend”):
    a. Is a real person (sorry, we don’t accept imaginary friends);
    b. Is not currently a Skinny customer;
    c. Signs up for a $16 or above 4-weekly Prepaid Plan; and
    d. Redeems your promo code before the date that is 30 days after they join Skinny and by 30/09/2021.
  4. If Skinny identifies or suspects the creation of a ‘fake’ friend in order to claim rewards, we may cancel the rewards given, and/or suspend your Skinny services.
  5. As the referrer, you will get the reward for each eligible friend who joins Skinny and uses the promo code
  6. Each of your friends who joins Skinny will receive the reward once in respect of that promo code.
  7. New customers who buy an Endless mobile plan with a buddy rewards code will get 4GB of bonus data added onto their max speed data allowance. New customers who buy a rollover plan with a buddy rewards code will get the 4GB bonus data as a separate allowance, the 4GB bonus will not add to their rollover balance as it is not rollover data. The 4GB bonus data must be used within 90 days, after which it expires.
  8. Skinny Buddy rewards may differ for you (as the referrer) and each of your friends who join Skinny, as stated on your app at the time the code is generated
  9. The account credit reward that you earn with your promo code expires 12 months from the date it is applied to your account. The bonus data award earned by an eligible friend expires within 90 days from the date it is awarded through redemption.
  10. The Skinny Buddy Rewards promo code is available for Skinny Mobile Prepaid products, it is not available for Skinny Direct products, Skinny Fixed Line Broadband or Skinny Wireless Broadband
  11. If your account is deactivated because you have not added credit for 12 months or your account is otherwise expired, terminated, disconnected, suspended, or blocked you and your friend may not receive the Skinny Buddy reward.
  12. As of 26/08/2020 the Buddy Rewards Promotion has been extended and all existing codes have had their expiry dates extended from the original 6-month period to 31/03/2021. (Please note Skinny App must be updated to version 2.6.0 or later to view updated Expiry Date) Skinny Customer Terms and Service Terms and charges apply to each Skinny Buddy Rewards promotion.

Bring Your Number Offer - valid from 6 May 2020

1.

○ New mobile customers only

•  A customer who activates a new SIM and buys a $16 or above mobile plan and brings their number over within 30 days from activation of SIM.

○ Excludes Skinny Direct customers

○ If you are on a $9 or weekly plans, you will still receive this porting bonus. However, to use the bonus rollover data you will need to move to one of Skinny’s Rollover or Endless plans. Your bonus data will sit in our account for 12 months, unless used prior.

○ If you are current Skinny broadband customer, you can still claim this offer: if you are new to Skinny mobile.

○ It will take approximately 3 hours (or more) to bring your number across from your previous provider to Skinny, as long as all your details are correct at time of porting, and there are no account issues with your provider.

○ You may be responsible for unlock fees, porting charges and/or early termination charges to your current telecommunications provider.

○ Can I use my phone while I am waiting?

• Yes - If you are using your new Skinny SIM, then you’ll receive a text telling you that your old number has been switched over to Skinny. 

• Or you can continue to use your current (non-Skinny) SIM until you can no longer  make or receive calls/texts or use your mobile data. When this happens the switch is complete and you can now pop your new Skinny SIM into your phone and your number will be there waiting

○ Rollover data expires in 12 months, unless used prior.

○ Skinny terms apply.

○ Bonus data of 5GB Rollover Data will usually take up to 1 hour or less to be applied to your plan. In some cases, this may take up to 1-3 working days to be applied. You must be on a Skinny mobile rollover plan to use your bonus data. Data is a one off bonus.

8 GB Bring Your Number Offer - valid from 3 August 2021

• In addition to above Bring your Number offer terms

• 8GB Bring your number offer is a promotional offer and is valid from 3 August 2021 – 18 October 2021 

• Data is not rollover.  

• 8GB Bonus data has a 12 month expiry date from activation. 

• Available on any $16 and above Skinny Mobile plan. 

• If you are on a $9, weekly plans or standard rates, you will still receive this porting bonus. Your bonus data will sit in our account for 12 months, unless used prior.

• If you are on a $36,$46 or $70 Endless data plan, your bonus 8GB data gives you an extra 8GB of max speed data before your data speeds reduce.  

• Bonus data of 8GB Bonus  Data will usually take up to 1 hour or less to be applied to your plan. In some cases, this may take up to 1-3 working days to be applied. You must be on a Skinny mobile rollover plan to use your bonus data. Data is a one off bonus.

Free Data Weekdays - valid from 10th April 2020

1. Free Data Weekdays includes free 1GB of bonus mobile data to be used in New Zealand, starting at 9am and finishing at 5pm every weekday.
2. Delays of up to 10 minutes may occur in applying the free data to your account each day, but don’t worry it’ll happen, we promise.
3. Available to all eligible Skinny customers between 10 April 2020 – 30 April 2020.
4. The eligible customers are:
   • Skinny Mobile
     • Has an active Skinny Mobile connection (i.e. an active connection will  have topped up at least once within the last 12 months)
     • Are not on an Unlimited Mobile plan
   • Skinny Direct
     • Those who are on a plan
     • Are not on an Unlimited Mobile plan
5. To be eligible for the ‘Free Data Weekdays’ on a specific weekday, you must have an active eligible mobile plan prior to 9am.
6. If you purchase an eligible mobile plan during a weekday during the promotion, the ‘Free Data Weekday’ will not apply until until the following weekday.
7. If your connection becomes inactive (i.e. the length of time since your last top-up becomes a year or longer) during the promotion period, then you will no longer be eligible for this promotion.
8. ‘Free Data Weekdays’ data does not rollover.