Terms and conditions

Updates to our terms and conditions

December 2021 Update: We've simplified our terms and conditions so they're easier for you to find, access and read. These terms apply to all of the services you have with Skinny.

Learn about the general terms and conditions that apply when using Skinny products and services.

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View the specific terms that apply to your technology – fixed line Broadband, Mobile or Wireless Broadband.

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View our Offer Summaries / Plan Terms for our broadband plans. Some other products have Plan Terms too.

Learn about the terms and conditions associated with our promotional offers and deals.

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View Online Shop Skinny terms and conditions.

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View previous versions of Skinny terms and conditions.

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